Bajl Privacy Policy — How Your Information Is Kept Safe

Bajl takes user privacy seriously. This Privacy Policy explains what personal information is collected when you use the bajl.my website and its services, why it is collected, and how it is kept secure.

Bajl follows international data protection standards — the core principles of GDPR form the foundation of bajl's data management practices. This means your data is collected for a clear reason, only what is necessary is retained, and your information is never used without your consent.

This policy was last updated in January 2026. Any changes will be reflected on this page, and registered members will be notified by email.

Bajl collects two types of information — what you provide directly, and what is automatically gathered while you use the platform.

Information you provide directly:

• Full name and date of birth — for age verification and account identification
• Email address or mobile number — for registration and communication
• Residential address — for KYC verification and legal compliance
• A photo of your ID document (NID, passport, or driving licence) — required for the KYC process
• Payment information — mobile banking number or bank account details
• Information provided in support tickets

Automatically collected information:

• IP address & device information
• Browser type and operating system
• Pages visited on the site and time spent on each
• Betting activity and transaction history
• Login time & location data (for security purposes)
• Cookie and tracking data (detailed in the next section)

Bajl uses your information for the following purposes:

Bajl uses your information solely for the purposes stated above. If your data needs to be used for any new purpose, you will be notified separately and, where required, your consent will be obtained.

Bajl does not sell your personal data to third parties. However, limited information may be shared in the following specific circumstances:

• Payment provider: The information required to process transactions with bKash, Nagad, Rocket, or your bank is shared with the relevant payment provider.
• KYC Verification Services: Limited information may be shared with trusted third parties for identity verification purposes.
• Regulatory Authorities: We may be required to share information with licensing authorities or government bodies to meet legal obligations.
• Law Enforcement Agencies: Information may be disclosed when required by court order or for investigative purposes.
• Technology Partners: Operational data may be shared with technical service providers who keep the platform running — however, they are bound by bajl's Privacy Policy.

Bajl.my uses cookies and similar technologies. Cookies are small data files stored on your device that help enhance your browsing experience.

Types of cookies bajl uses:

• Essential Cookies: Maintaining login sessions, security tokens, and similar functions — the site cannot operate properly without these.
• Functional Cookies: Remembering your preferences — such as language selection and display settings.
• Analytical Cookies: To understand which parts of the site are used most — bajl uses this data to improve pages.
• Security cookies: To detect fraud and block suspicious login attempts.

Cookies can be disabled from your browser settings, though turning off certain cookies may affect the functionality of some bajl services.

Bajl has implemented multiple technical and organizational measures to protect your information:

• 256-bit SSL/TLS Encryption: All communications between your browser and our servers are encrypted.
• Data encryption: Sensitive data stored (such as ID document images) is kept in encrypted format.
• Access control: Only authorised bajl staff can access specific data.
• Firewall & DDoS protection: Server infrastructure is protected to industry-standard security levels.
• Regular Security Audits: Third-party security experts regularly audit bajl's systems.
• Two-factor authentication (2FA): Members can enable 2FA on their account — this is strongly recommended.

While bajl ensures the highest level of technical security, you are also responsible for keeping your account password safe. Never share your password with anyone, and report any suspicious activity to bajl immediately.

Bajl does not retain your information longer than necessary. Retention periods vary depending on the type of data:

• Account information: For the duration of account activity and up to 5 years after closure (where legally required).
• Transaction Information: 7 years from the date of the last transaction — in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Support ticket: 3 years from the date of last contact.
• Website logs: Up to 12 months.
• Marketing Consent: Until consent is withdrawn.

Once the retention period expires, bajl securely deletes or fully anonymises your data.

As a bajl member, you have several important rights over your own data:

Bajl is strictly for users aged 18 and above. bajl does not knowingly collect personal information from minors.

If a minor registers on bajl and this is later discovered, the account will be closed and all associated data will be deleted. If a parent or guardian believes their child has created an account on bajl, please contact support@bajl.my — bajl will act promptly.

To learn more about bajl's detailed policy on responsible gaming and the protection of minors Responsible Gaming View page.

Bajl's servers and some technology partners may be located outside Bangladesh, which means your data may be transferred internationally.

Bajl ensures that any international data transfer is protected to the same standards set out in this privacy policy. Data protection requirements are embedded in all agreements with third-party service providers.

Bajl may update this Privacy Policy when necessary — due to new legal requirements, changes in technology, or improvements to our services. If significant changes are made:

• A notification will be sent to your registered email address.
• The last updated date at the top of this page will reflect any changes.
• Re-consent may be sought where required.

Continued use of bajl after any changes takes effect will be considered acceptance of the updated policy.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact bajl's data protection team:

You can also reach bajl's support team via live chat or phone for initial queries — they will escalate your request to the Data Protection Team.